– Develop and execute end-to-end recruitment strategies tailored for US, AU, and UK client accounts, ensuring alignment with their SLA, compliance, and cultural requirements. 
– Translate workforce forecasts into actionable hiring plans, especially for volume hiring and technical roles. 
– Strengthen the employer brand in the Philippine talent market, using culturally relevant attraction strategies.

– Lead and mentor recruitment directors, managers, team leads, sourcing specialists, and recruitment operations staff. 
– Implement performance management, training, and succession planning within the recruitment team. 
– Monitor and optimize recruitment metrics such as time-to-fill, cost-per-hire, sourcing effectiveness, and candidate satisfaction.

– Partner closely with local and international stakeholders, ensuring transparent communication on hiring progress, market trends, and risks. 
– Actively participate in client calls, quarterly business reviews (QBRs), and client onboarding for new accounts. 
– Serve as a recruitment SME in discussions with delivery, HRBP, and compliance teams.

– Lead implementation and continuous improvement of recruitment tools (ATS, CRM, AI sourcing tools). 
– Standardize and document recruitment workflows, hiring playbooks, and onboarding coordination across business units.

– Manage vendor relationships (job boards, RPO partners, staffing firms) and negotiate service agreements. 
– Prepare and manage the recruitment budget, including marketing, tools, and headcount forecasts. 

– In-depth understanding of the Philippine labor market, sourcing strategies, and recruitment operations in an offshore/BPO environment. 
– Strong leadership and stakeholder management skills, with the ability to engage effectively with global clients (US, AU, UK) and cross-functional teams. 
– Expertise in high-volume, technical, and executive hiring, including managing SLAs and client recruitment KPIs. 
– Proficient in using Odoo (ATS/HRIS) for end-to-end recruitment tracking, data extraction, and pipeline reporting. 
– Familiarity with AI-powered recruitment tools and sourcing automation to enhance efficiency and candidate targeting. 
– Strong analytical and decision-making skills; able to use data to drive hiring strategies and process improvements. 
– Excellent communication and presentation skills, with the ability to represent recruitment updates to C-level executives and clients. 
– Agile mindset with the ability to adapt quickly in a fast-paced, dynamic, and evolving offshoring environment.

– Bachelor’s degree in human resources, Psychology, Business, or related field; Master’s degree preferred. 
– Minimum of 10 years in talent acquisition, with at least 5 years in executive recruitment role within a BPO/Shared Services or offshoring setup. 
– Proven success in handling recruitment for US, AU, and UK clients, with exposure to account-based recruitment delivery.

– Base Salary: Commensurate with experience 
– Bonus Potential: Performance-based 
– Benefits: Health Insurance, Communications Allowance, etc