Success can be challenging to understand and, even more so, difficult to achieve when your business survives its first few years. Sustaining success will be even more strenuous. Fortunately, there are reasons why companies use offshoring to maintain it.
What is success, exactly? How does something qualify to be considered a success? Sure, achieving the aim or purpose behind your actions leading up to it is the textbook definition. You can apply it anywhere, from making your cup of coffee in the morning to cutting the ribbons to a newly built office ready for occupancy.
For businesses, success becomes something challenging to determine. There will be many instances in the venture’s start where success means reaching a specific headcount, going on the green in terms of profit margins, and establishing a prominent presence in your industry as a promising startup.
When those initial benchmarks are accomplished, success takes another form: an even more challenging one to achieve. Key goals and objectives based on research, performance indicators, and past accomplishments will all become factors that make success a formidable foe. Unfortunately, it is of your own making, born out of the expectations you made because of your previous achievements.
However, it does not mean you should shy away from it. Achieving success consistently is sustainable, primarily when you utilize offshoring services. Here are a few reasons why companies use offshoring to sustain success.
What is Offshoring, and What Does it Offer?
It feels like a massive leap when you link success and offshoring. There are many different factors associated with how companies succeed in various projects or goals. This is not to confuse any entrepreneur or decision-maker that offshoring will
instantly lead to success. When it is needed, offshoring can significantly contribute to a company’s strategies toward accomplishing its goals, mainly because it offers a lot of help in four prominent areas:
Workforce and Workforce Management
Offshoring providers know that companies need a capable workforce to pull off success at every angle. As a result, the business solution centers around ensuring clients have access to top global talent. It is the primary reason why companies use offshoring, especially in times where employee turnovers are high. Whether it is resignations, pandemics, or layoffs, companies need to recover from labor shortages in a short amount of time to achieve the same levels of success that keep their companies afloat.
Of course, acquiring talent for companies is a model many business-to-business (B2B) services provide. Outsourcing, talent-sourcing, staffing, and seat-leasing companies can offer the same services for their respective clients. However, the inclusion of workforce management is why companies use offshoring over others. Offshoring clients can benefit from not only getting the best talent available, but also in managing them. Offshoring companies provide a plethora of support services like accounting, HR, payroll, and IT support to ensure that offshore teams have everything they need to perform efficiently. In short, the reason why companies use offshoring for talent acquisition is because the service can provide a consistently functioning team.
Cost-Efficiency
Another reason why companies use offshoring is to ensure they can save significantly on costs. When building a team, businesses must take into account the fees around recruiting and hiring talent, providing equipment and technology to accomplish their work, and setting up the office where they perform. All those lead to massive expenses. Fortunately, getting offshoring services to perform those tasks can reduce those costs significantly.
Global Expansion
Expanding has always been an essential growth strategy for businesses, but moving to a foreign market without testing can be challenging. The affordability of global expansion is why companies use offshoring, allowing them to test the new market without necessarily investing a lot in moving assets and operations. The feature allows them to get to know the culture of the offshore destination more, eventually winning over locals with their presence in the country.
Strategic Flexibility
One of the many reasons why companies use offshoring is its flexible features. Businesses must constantly adapt to current trends and tactics to continue to stay in line with their ever-evolving definition of success. With a dedicated account manager, clients can work with their offshoring partners to customize the services according to their preferences.
Those features make sense as to why companies use offshoring to sustain success. Fortunately, offshoring’s storied history continues to prove that sustained success is part of its resume.
How Do Companies Use Offshoring?
The benefits of offshoring can attract companies of various sizes from numerous industries, each at different stages in their respective growth strategies. This sort of plug-and-play solution can net companies with a competitive edge that can take their ventures to the top of their respective industries.
Of course, business owners and decision-makers need proof to determine why companies use offshoring to sustain success. Here are a few big-name brands that utilize offshoring to the fullest:
Amazon: Amazon, the multinational technology and e-commerce company, has effectively utilized offshoring services to support its global operations. The company has established numerous customer service centers in India, Costa Rica, and the Philippines. By offshoring customer service functions, Amazon can provide 24/7 support to its customers worldwide, manage high call volumes, and achieve cost efficiencies. This is why companies use offshoring services like Amazon, as it allows them to enhance customer support capabilities, ensure round-the-clock availability, and optimize costs by tapping into a global talent pool.
Microsoft: Microsoft, a leading technology company, has leveraged offshoring services to enhance its software development capabilities and customer support. The company has development centers in various countries, including India, China, and Ireland, where teams work on software engineering, product development, and testing. Offshoring enables Microsoft to tap into a diverse talent pool, accelerate product development cycles, and reduce costs. This showcases why companies use offshoring, like Microsoft, to access specialized skills, accelerate innovation, and achieve cost savings through a global presence.
General Electric (GE): General Electric, a multinational conglomerate, has utilized offshoring services to support various functions, including IT, finance, and customer service. GE has established shared service centers in India, Hungary, and Poland. GE can streamline operations, optimize costs, and leverage specialized skills in different regions by offshoring certain back-office functions. This demonstrates why companies use offshoring services like GE to optimize operations, achieve cost efficiencies, and leverage global talent and expertise in specific domains.
These examples are only a few of the most recognized brands that utilized offshoring services to enhance their capabilities, improve efficiency, and remain competitive in their respective industries.
How Can You Use Offshoring to Sustain Success?
There will always be resistance when trying something new. Despite the evidence of why companies use offshoring to sustain success, many organizations still need to determine if the service is right for them. After all, what might work for others might not work for them. Similarly, companies can identify the path to sustaining success, no matter how challenging it may be. However, the business landscape grows significantly competitive by the day, so the line of success moves farther and farther away.
What are you going to do when you keep on running only to find out that the racing committee has decided to move the finish line five miles further? Furthermore, your competitors suddenly received boosters and blitzed past where you are. This is the illusion of success in business. You are moving forward, definitely, but the
circumstances around you have changed. During the initial phase, success seems easy to get, but over time, it becomes more and more challenging.
So why not get a booster of your own? Why not stack up on the competitive advantages you can get to help you sustain or even improve your speed? With all the benefits you can get with offshoring, you now have a partner who can help you sustain success, no matter how competitive the race gets.
Sustain Success with iSupport Worldwide
iSupport Worldwide understands that in order to sustain success, companies need a race partner to rely on. The competitive modern offshoring company in the Philippines is known as one of the hottest destinations for offshoring. iSupport Worldwide offers all the benefits clients expect from offshoring and more!
With iSupport Worldwide’s services, you can achieve success. No, sustain success. Book us today for a quick consultation on how we can be your strategic partners for sustainable success.